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Privacy Policy

Last updated: April 12, 2026

Google API Services User Data Policy

LifeLoad's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

The use of raw or derived user data received from Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.

At LifeLoad, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you consent to our collection, use, and sharing of your information as described in this Privacy Policy.

Before we get into the details, here are a few key points:

  • We do not allow third parties such as OpenAI or Google to use your personal data to train AI models.
  • We only use de-identified data to improve AI features, which you can opt out of in your account settings.
  • Your personal data is encrypted at rest and in transit. We implement firewalls, network isolation, and endpoint protection to safeguard your information.
  • LifeLoad runs natively on your Mac. Calendar data is processed locally where possible and synced securely with our API.

What This Privacy Policy Covers

This Privacy Policy covers how we treat personal data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual. This Privacy Policy does not cover the practices of companies we don't own or control, or people we don't manage.

Personal Data We Collect

Profile and Contact Data

  • Name and email address (via Google Sign-In)
  • Profile photo (if provided by your identity provider)

Calendar Data

  • Calendar event titles, times, durations, and attendee counts
  • Meeting platform metadata (Zoom, Teams, Meet, etc.)
  • Focus block and scheduling preferences

Cognitive Load Data

  • Self-reported meeting ratings (Easy, Moderate, Hard, Super Hard)
  • Derived cognitive load scores and burnout trajectory
  • Context switch detection data

Device and Usage Data

  • Device type, operating system, and app version
  • IP address and approximate location
  • App usage patterns and feature interactions

Payment Data

  • Payment card type and last 4 digits (processed by Stripe)
  • Billing address and email

How We Use Your Personal Data

  • To provide, maintain, and improve our Services
  • To calculate your cognitive load score and generate AI insights
  • To detect unscheduled meetings across communication platforms
  • To send nudges, alerts, and focus block suggestions
  • To process payments and manage your subscription
  • To communicate with you about product updates and support
  • To analyze aggregated, de-identified usage trends to improve our product

How We Share Your Personal Data

We do not sell your personal data. We may share data with:

  • Service Providers: Infrastructure (cloud hosting), payment processing (Stripe), analytics, and email delivery services that help us operate
  • AI Providers: We send de-identified data to AI providers (e.g., Google Gemini) to generate insights. Your personal data is never used to train third-party models.
  • Enterprise Customers: If you use LifeLoad through an organization, your administrator may have access to anonymized, team-level cognitive load data. Individual calendar details and personal ratings are never shared with employers.
  • Legal Requirements: When required by law, regulation, or legal process

Enterprise and Org-Wide Data

For enterprise deployments, LifeLoad provides anonymized, aggregate cognitive load metrics to organization administrators. Individual data stays private. Leaders see team-level patterns and department rollups, never personal calendars or individual meeting ratings.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you Services. You can request deletion of your account and associated data at any time by contacting us. Enterprise customers may configure org-wide data retention and export policies.

Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, network isolation, access controls, and regular security audits. LifeLoad runs natively on macOS with local processing where possible, minimizing data exposure.

Your Rights and Choices

  • Access and Portability: Request a copy of your personal data
  • Correction: Update inaccurate personal data
  • Deletion: Request deletion of your account and data
  • Opt-Out of AI Training: Disable use of your de-identified data for model improvement in your account settings
  • Opt-Out of Model Training (Enterprise): Organization administrators can opt out of model training for the entire organization

Children

Our Services are not intended for anyone under the age of 16 or under the applicable age of majority in your jurisdiction. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Services. Continued use of LifeLoad after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@lifeload.io.